At Pet Nation, we understand how important it is to have a clear and concise shipping policy for our customers. Our goal is to provide you with an easy and hassle-free shopping experience, which is why we've developed this detailed shipping policy to help you better understand how our shipping process works.
We offer several shipping options to choose from, depending on your location and the urgency of your order. Our shipping options include standard, expedited, and express shipping. Shipping fees are calculated based on the weight and destination of your order and will be displayed at checkout.
We strive to process and ship all orders as quickly as possible. Orders are typically processed within 1-2 business days, although processing times may vary depending on the availability of the product and the size of the order. Once your order has been processed, you will receive a shipping confirmation email with a tracking number.
Standard shipping times vary depending on your location, but typically range from 3-10 business days. Expedited shipping times vary depending on your location, but typically range from 1-3 business days. Express shipping times are guaranteed and typically arrive within 1-2 business days.
Please note that shipping times may be affected by holidays and other factors outside of our control, such as severe weather conditions or unexpected carrier delays. We apologize for any inconvenience this may cause and appreciate your patience and understanding.
We partner with reputable shipping carriers to ensure that your order arrives on time and in good condition. Our shipping carriers include Canada Post, USPS, UPS, and FedEx. Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use the tracking number to track your order's progress and estimated delivery date.
Some products may be subject to shipping restrictions due to size, weight, or other factors. These products will be clearly marked on our website. If you attempt to purchase a restricted product, you will be notified at checkout and your order may be cancelled.
Shipping fees are calculated based on the weight and destination of your order. We offer free shipping on orders over a certain amount, which varies depending on your location. Free shipping offers are subject to change without notice.
At this time, we do not offer international shipping. We apologize for any inconvenience this may cause.
At Pet Nation, we are committed to providing our customers with a hassle-free shopping experience. We understand that timely and efficient shipping is important to our customers, and we strive to make sure that your order arrives at your doorstep in good condition and on time. If you have any questions about our shipping policy, please do not hesitate to contact us. We look forward to serving you and your pets!